Sheriff's Department

Personal & Professional Visitation

Special Notes

  1. All visitations are via video and subject to unforeseen lock-down and other situations which may postpone or cancel all visitations.
  2. Cell phones and other electronic recording devices are prohibited in the video visitation area. Lockers are available for storage of personal items. The cost to use a locker is twenty-five (25) cents, quarters only. Change is available at the jail. The quarter will be refunded after the locker key is returned.

Personal Visitation

All visits have to be scheduled 24 in advance. A visitor may schedule by:

General Population & Juvenile Inmate Visitation Policy

Internet Video Visits (At-Home Visitation)

Kent County Correctional Facility offers at home, internet video visits

Married Inmates (both housed within the jail) Visitation

Married inmates will be allowed to visit when both are incarcerated. Married inmate shall be responsible to prove they are legally married. Married inmates will be limited to one visit per week.

Hospitalized Inmate Visitation

An inmate that has been admitted into the hospital will not be allowed visitors. Attorney or emergency visits due to serious medical conditions must be approved by an on duty Shift Sergeant only. These approved visits are subject to the hospital's visitation rules.

Administrative Segregation Visitation

Inmates housed in administrative segregation unit will receive one (1) visit per week. Only two (2) visitors will be allowed to visit.

Visiting for the administrative segregation units will take place on Friday, Saturday, and Sundays only. The visiting times are 8:00am to 11:00am; 1:00pm to 4:00pm; and 6:00pm to 10:00pm.

Community Reentry Center Visitation

Visiting hours for the Community Reentry Center (CRC) are Saturday and Sunday 8:00am to 11:00am; 1:00pm to 3:00pm; and 6:00pm to 10:00pm Residents of the facility must initiate the visiting process by registering for a specific visiting time for a visit.

Attorneys and ministers may visit between the hours of 8:00am to 10:00pm, 7-days-a-week.

Professional Visitation

Professional visitors wishing to visit must come to the visiting/information desk at the Kent County Correctional Facility and register. A valid approved issued I.D. must be presented to staff. Professional visitors without any of the following listed approved I.D's must get prior approval to visit an inmate from Jail Administration by calling (616) 632-6401 or Inmate Service Administrator by calling (616) 632-6379.

Professional visitors will not be allowed access without approved ID or pre-approval from Jail Administration.

Professional visitors will be allowed to visit from 8:00am to 11:00am; 1:00pm to 4:00pm; and 6:00pm to 10:00pm.

Contact Us

Sheriff's Department



701 Ball Avenue NE
Grand Rapids, MI 49503

Monday - Friday
8:00am - 5:00pm

(616) 632-6100

(616) 632-6122

Lawrence A. Stelma
Sheriff

Jon Hess
Under Sheriff

Michelle Young
Chief Deputy

Correctional Facility

703 Ball Avenue NE
Grand Rapids, MI 49503

Administration
(616) 632-6400

Inmate Information
(616) 632-6300

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