Scammers Spoofing Health Department Phone Number for Medicaid/Medicare Information
Beware of scammers spoofing the Kent County Health Department's main number (616) 632-7100, calling residents to offer medication while asking for Medicaid and Medicare numbers for billing purposes. Anyone who receives a phone call they suspect to be a scam should hang up. Do not give out personal information to an unsolicited caller.
About the Kent County Health Department
Mission: To serve, protect and promote a healthy community for all.
The Kent County Health Department is responsible for continually assessing the health of the community and ensuring that certain services are available and accessible for its citizens. To this end, the Health Department investigates the causes of disease, epidemics, morbidity and mortality, and environmental health hazards using vital and health statistics for epidemiological studies. KCHD also plans and implements public education and enforces public health laws.
The Health Department is responsible for assuring the provision of certain core programs in the following areas: vision and hearing screening, public water supplies, private and Type II groundwater supplies, food service sanitation, immunization, sexually transmitted diseases, on-site sewage disposal management, and general communicable disease control. KCHD offers several other services beyond these core programs.
The Health Department operates four public health clinics throughout the county that offer immunizations and the Women, Infants, and Children program (WIC). These programs prevent disease and ensure adequate nutrition for moms and babies from pregnancy to childhood. KCHD also operates a tuberculosis (TB) and Personal Health Services (PHS) clinic. Through testing and direct observed therapy, the TB clinic aggressively treats cases of TB to eradicate the disease from Kent County. PHS offers testing, counseling, and in some cases, treatment, of HIV, gonorrhea, syphilis, and Chlamydia. As part of its work, the Communicable Disease and Epidemiology units of KCHD work with local health care providers to track disease, investigate outbreaks, and report County-wide case numbers for these diseases and approximately 75 other illnesses ranging from influenza to salmonella. KCHD has a state-of-the-art laboratory to test virus cultures, water samples, and more.
While the clinic and lab settings are a big part of public health, much of the Health Department's work takes place in the field. Public health nurses and caseworkers make thousands of home visits each year, teaching parenting skills, inspecting homes that have contributed to lead poisoning in children, and supporting parents who are grieving the loss of a child. Sanitarians inspect restaurants, swimming pools, adult care facilities, well and septic supplies, and more. Nurses make home visits to ensure that TB patients are completing their treatment regiments. PHS staff take HIV testing into the community to target high-risk populations. Health Education and Promotion staff bring important lessons to classrooms, places of worship, the workplace, and elsewhere. Education topics range from dog bite prevention to hand-washing to safe dating.
Finally, KCHD oversees the Kent County Animal Shelter. Shelter staff and Animal Control work together to protect Kent County residents from harm done by animals and to protect animals from cruelty and neglect from people. The Shelter's adoption program strives to place homeless pets into the homes of responsible pet owners.KCHD's work spans a wide range of responsibilities, all with the common goal of promoting health, preventing illness, and prolonging life.
- Become more outcome based with the outcomes firmly grounded in public health science
- Continue to maintain state accreditation through the Michigan Department of Health and Human Services and national accreditation through the Public Health Accreditation Board
- To reduce transmission of communicable disease
- Improve health for women of childbearing age, pregnant women and children
- Improve access to health care
- Reduce preventable illnesses, injuries, and deaths in children
- To provide protection against vaccine-preventable diseases through the administration of vaccines and the assurance of effective immunization
- Provide temporary housing and disposition of stray and unwanted animals
- Investigate animal related complaints in accord with state and local laws/ordinances
The Kent County Health Department (KCHD) received accreditation by the national Public Health Accreditation Board (PHAB) in 2014. The Health Department was just the second health department in the state to achieve this high honor. PHAB is the independent organization that administers the national public health accreditation program, which aims to improve and protect the health of the public by advancing the quality and performance of the nation’s Tribal, state, local, and territorial health departments. According to PHAB’s website, “Accreditation standards define the expectations for all public health departments that seek to become accredited. National public health department accreditation has been developed because of the desire to improve service, value, and accountability to stakeholders.”
Accredited health departments must apply for reaccreditation five years after the date of their initial accreditation. KCHD will apply for reaccreditation in September 2019.
Public Health Officials
Health Department Administrators
- Administrative Health Officer: Adam London, R.S., M.P.A.
- Deputy Administrative Health Officer: Teresa Branson, M.H.A.
- Medical Director: Nirali Bora, MD
- Finance Director: Gail Brink, C.P.A.
- Community Clinical Services Division Director: Christopher M. Bendekgey B.S., M.S.
- Community Wellness Division Director: Joann Hoganson, R.N., M.S.N.
- Environmental Health Division Director: Sara Simmonds, MPA, REHS