Friend of the Court

How to Contact Us

Get secure online access to your child support case with MiCase. If you experience any difficulty using the MiCase website, please visit the Frequently Asked Questions (FAQ) at the MiCase site.  If you still have problems accessing your information on MiCase, visit Contact Us, then complete and submit the “Contact Us for Technical Support” form.

To check the status of child support payments, call the 24-hour case information access line at 877-543-2660 and follow the prompts to obtain payment information.

To change your address, your signature is required on a completed Change in Personal Information form. Mail the form to Kent County Friend of the Court, 82 Ionia Ave. NW, Suite 200, PO Box 351, Grand Rapids, MI 49501-0351.

Child support case managers are available for walk-in appointments on Tuesdays from 8:00-11:30AM and Thursdays from 1:00-4:00PM Walk-in mediation regarding custody and parenting time matters is also available during these times but be sure to arrive by 10:00AM on Tuesdays or 3:00PM on Thursdays so you have time to mediate your case.

For all other inquiries, you may contact Friend of the Court online, or e-mail

Find us in the Community

1st Monday of the Month MI Works: DHHS Building
121 Franklin St SE
Alternate Mondays 70x7 Life Recovery
2950 Clyde Park Ave SW
2nd Thursday of the Month MI Works: Westside Complex
215 Straight Ave NW
2nd Friday of the Month Urban Family Ministries
543 Eastern Ave SE
call for times
3rd Tuesday of the Month Strong Fathers
413 Hall St SE, Suite 1
call for times
3rd Thursday of the Month Hispanic Center
1204 Grandville Ave SW
4th Thursday of the Month Guiding Light Mission
255 Division Ave S
**Please note that Outreach dates occasionally change due to holidays or for other business reasons. Please call 616-632-6825 to confirm outreach days and times before attending. We hope to see you at one of our community events!