Cultural Intelligence (CQ)

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CQ Capabilities

There are four primary CQ capabilities
CQ Drive: Your level of interest, persistence, and confidence during multicultural interactions; CQ Knowledge: Your understanding of how cultures are similar and different; CQ Action: Your ability to adapt when relating and working in multicultural contexts; CQ Strategy: Your awareness and ability to plan for multicultural interactions

Why Cultural Intelligence for Kent County?

Kent County invests in Cultural Intelligence (CQ) assessments and training as part of our commitment to advance a culture that demonstrates inclusion. CQ Training is required as one of our many Kent County Human Resources Department’s learning and development opportunities. All Kent County leaders and staff have engaged in CQ training and new hires receive CQ Training during employee orientation. As we look ahead to our Kent County Strategic Plan Priorities for Inclusive Participation, having a workforce equipped with CQ will prove to be beneficial in our collective work as we intentionally incorporate inclusion practices in our service delivery. Kent County is expanding its borders beyond Cultural Intelligence Training to CQ Implicit Bias Training in 2021.

Managing Bias

One of our core values is to embrace inclusion and one way our employees will see this demonstrated is through the Cultural Intelligence (CQ) Cohort’s new workshop, Managing Bias. Managing Bias is the next step in the County’s journey to becoming a more Culturally Intelligent organization.

In our new Managing Bias workshop, participants will revisit their Cultural Intelligence (CQ) report and draw upon the research-based findings to take a closer look at bias and how to best manage it. Participants will improve their self-awareness and develop the first steps for relating and working with others.