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Inquiries Blog

RFQ 3799: Fluke Networks DSX CableAnalyzer, Series Copper Cable Certifiers, OEM, MFG Part#: DSX2-8000

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Sep-10-2019 11:59 AM
Kent County Purchasing

Vendor Question

From Kent County;

Kent County has received an inquiry:
I see you are requesting a "full manufacturer warranty." This specific model comes with a standard warranty including 1 year for modules and mainframes, and 90 days for the accessories. Are you looking for any additional support subscriptions such as Gold? If so, how many years included?

Answer:
Standard Warranty only

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From date of issuance to the award announcement, all communication (questions, comments, speculation, etc.) regarding this solicitation between Kent County and the Respondent or any of their individual members, shall be formal and only with the Kent County Purchasing Division. Formal communication shall include, but not be limited to: (1) general inquiries, (2) pre-submission written questions and answers, (3) site visits, and (4) addendums addressed to contact information provided.

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Unless otherwise stated in the solicitation, opportunity to submit questions is provided until forty-eight (48) hours (excluding Saturday and Sunday) before Request for Proposal, Request for Information and Invitation for Bid opening times and twenty-four (24) hours (excluding Saturday and Sunday) before Request for Quote and Reverse Auction opening/start times. It is the Respondent's sole responsibility to monitor all inquiries to properly prepare for this solicitation.