Frequently Asked Questions
What is the process for surrendering my dog or cat to the KCAS if I can no longer care for him/her?
As a response to the current COVID-19 pandemic, the Kent County Animal Shelter is only able to accept surrendered animals as a result of extreme emergency. Please call (616) 632-7300 prior to bringing an animal to the KCAS.
Kent County Animal Shelter achieved a 12% increase in live release rate by saving 730 animals more than the prior year. We have also experienced a significant increase in the number of animals coming to the shelter. While we continue to increase the number of animals rescued, our long-term objective is to serve the community by providing resources to keep pets in homes. When owned or owner surrendered animals enter a shelter environment, they tend to experience more stress than stray animals due to drastic changes in environment and losing the comfort of familiarity. We recommend that you attempt to rehome your cat at one of our local animal welfare organizations. The shelter must be considered the very last option and not a drop off point for pets. In order to serve owned animals better, they are accepted on an appointment basis to allow time and secure a place for least stressful transition. Surrendering your pet is a permanent decision. Please take time to consider your decision before surrendering your pet. Call 632 -7301 to schedule an appointment.
Where is the Kent County Animal Shelter (KCAS) located and what are your hours?
Location: 740 Fuller Ave NE, Grand Rapids, Michigan 49503
Business Hours: Monday-Thursday 1:00 p.m. - 7:00 p.m. and Friday 9:00 a.m. - 5:00 p.m.
Adoption Hours: Monday-Thursday 1:00 p.m. - 6:30 p.m. and Friday 9:00 a.m. - 4:30 p.m.
When does my dog’s license expire?
A dog’s license is connected to their rabies vaccination. Some dogs receive a one-year rabies vaccination; these dogs receive a one-year license. Some dogs receive a three-year rabies vaccination; these dogs may have a one- or three-year license, depending on what the owner chose to purchase.
- Are there any opportunities to volunteer at the KCAS?
- Where can I find a listing of pets currently available for adoption at the KCAS?
Do I have to fill out an adoption application to see an animal?
No, you are welcome to come to the KCAS anytime during our adoption hours to see any of the animals up for adoption.
Can I get a refund if the adoption does not work out for me and my family?
No, adoption refunds will not be granted. We will consider exchanges within the first 30 days of adopting a pet in order to find the right match. With that said, our goal is to match the right pet with the right adopter so our staff will work with you to ensure a successful adoption.
If I find a lost pet, what are the steps to help the pet get returned to his/her home?
- Please send an email to firstname.lastname@example.org to fill out an official Found Pet Report, including where and when the animal was found by nearest cross streets or identifiable landmark, pictures of the animal, contact information and any additional information about the animal.
- The above information can also be uploaded to FindingRover.com.
- You can also come visit us at the Shelter to complete the form.
- If you are unable to care for the animal you have found, you can bring him/her to the KCAS where we will care for the animal and try to find their owner or a new forever home.
Can I bring an animal to the KCAS if he/she was found outside of Kent County?
No. Unfortunately we can only take in animals that are found in Kent County. If an animal is found in another county, we encourage you to contact the local animal control or the humane society.
Does the KCAS take dog crate donations?
Yes! We accept crates in good condition. Even if we do not use the crates at the Shelter, we donate them to other organizations or to people who can use them in the community.
- Does the KCAS take donations?
Does the KCAS run any foster family programs?
We do not currently have a public foster program, but we look forward to having one in the future. We will keep you informed of when it becomes available. However, we do offer day trips, nap time, or sleep over programs for registered volunteers.
Does KCAS provide euthanasia services for my pet?
KCAS offers low cost euthanasia for pets. This service is a drop-off service only. Pet owners are not able to be in the room during the procedure. KCAS uses the most humane method of euthanasia currently available and the cost is $40 per pet. Please arrive no later than one hour before closing time for this service.
How do I sign up for the KCAS’ “Empty the Shelter” events?
The next time one is announced on our social media channels, you must come to the shelter and fill out an application to be pre-approved for the event. Once you're approved, you will receive confirmation and will be good to go for the event!
If my pet is missing, what steps should I take to see if he/she has been turned into the KCAS?
We first scan for a microchip and call the phone number when a chip is found. Many lost animals are reunited this way.
We also encourage you to come to the shelter during our regular business hours to look for your pet even if it was microchipped since technology is not perfect, your contact information may not be up to date, etc.
What does adoption process look like?
- Meet our animals. All prospective adopters are encouraged to view the available animals online or stop by the KCAS during adoption hours.
- Complete an Adoption Application. Prospective adopters will need to complete a dog/cat adoption application.
- Interact with your potential pet. Prospective adopters can interact at the Shelter with the animal of their interest to ensure he/she is a right match for their family.
- If there are young children in a home, we require they participate in a meet-and-greet with dogs.
- If there is an existing pet (dog) in the household, it is generally not a requirement to participate in a meet-and-greet but can be done upon request.
- Approval. Once your application is accepted and you have determined the animal in whom their interested in adopting is a good match, the adoption will be approved.
- Pay Adoption Fees. The fee for adopting a dog $130.00, kittens under four months of age are $40, and cats over four months of age are $5.00. You also must pay the applicable license fee if you are adopting a dog.
- Adoption fees include vaccines, FeLV/FIV test (cats), heartworm test and prevention (dogs), flea prevention, dewormer, and spay/neuter surgeries.
- Head Home? All pets may not be able to leave at the time of adoption if he/she has not been examined by our veterinarian or been spayed or neutered.
Help! I have a rodent/bird/other wildlife in my house/yard!?!
KCAS does not work directly with wildlife. Please contact your local wildlife control.