Employee Recognition For Quality Service

4th Quarter 2015 - Recognized Employee

Sam Haglund, with the Kent County Veterans Services Office, is recognized as the Kent County Quality Service Employee of the 4th Quarter for helping to fulfill Kent County’s mission by providing quality service to citizens of Kent County. 

The individuals who nominated Sam this quarter wrote:

The first nominator wrote, “Sam works long, hard hours to help the vets find the right steps to get services that they deserve for defending our Country.  We tried every way that we could to figure out how to get benefits due to my husband for his service fighting in the Vietnam War.  After years of not knowing where to go or how to get the benefits, we finally found Sam who helped us each step of the way.  He is very patient and is always smiling to every vet that comes in to see him.”

The second nominator wrote, “I am a Vietnam vet, battling multiple cancers and health issues.  My wife and I made an appointment with Sam to see about filing for a disability with the Veteran’s Administration. Research told me it would be an uphill battle as only 6% of vets with my type of cancer are approved for a disability. Upon meeting Sam, my wife and I knew that if anyone could do it, Sam would be the one. He gave me the paperwork needed to start the process and told me what I needed from my doctors.  We came back in a few weeks with the paperwork.  Sam then filed the claim. Lo and behold, 10 months later I was approved for a 100% disability!  Let me tell you, there are vets around the Country that have been at it for years trying to get what Sam did for me in 10 months.  I tell you, to me and my wife, the Veterans Service Office has been a Godsend.  I cannot thank Sam enough for his cheerful and pleasant personality. God Bless you, Sam.  You da man!”

Number of Years Employed by Kent County:  4 years.

The hardest thing I’ve ever done:  Sixteen month deployment to Iraq as a 19D Cavalry Scout. Conducted recons and raids to help secure Baghdad and the surrounding regions. Operated as a Scout Gunner, Driver and Breacher capturing many High Value Targets.

Three people (living or dead) I’d invite to dinner: General Robert E. Lee, Field Marshal Erwin Rommel, General George S. Patton

You’d be surprised to learn that: I have a great passion for history. I know it is cliché but “if you don’t study the past you are doomed to repeat it.”  I feel that if more people paid attention to what happened in history, then we would as a human race be much better off.  I believe I am a true steward of history.

The thing that I like most about working for Kent County is:  Working in a team environment. I love the opportunity to serve my brothers and sisters in arms, and continue to serve my county by helping veterans that have earned and deserve to get their benefits.

Please join us in congratulating Sam Haglund for earning Kent County’s Employee Recognition for Quality Service Award.  If you know a Kent County employee who is deserving of this recognition, please complete a nomination form at www.accesskent.com/qualityservice or on the Kent County intranet.