Employee Recognition For Quality Service

3rd Quarter 2014 - Recognized Employee

Dolores Howe, with the Office of the Friend of the Court is recognized as the Kent County Quality Service Employee of the 3rd Quarter for helping to fulfill Kent County’s mission by providing quality service to citizens of Kent County. 

The individual who nominated Scott wrote:

“Dolores has exceeded my expectations by assisting me along the road.  I believe that if it were not for Dolores (Dotty), I would not have been able to have gotten myself straight and been able to do what I have had to do to fulfill my obligations.  She just saved my life and I owe her lots of thanks for what she has done to help me.  She knows my case from front to back and has gone above and beyond by helping to keep me out of jail.”

It is worth noting that this is the seventh nomination that Ms. Howe has received since she was hired in 2011.  Thank you for consistently providing quality services to the clients of the Friend of the Court.

Number of Years Employed by Kent County:  3 years and 7 months.

The hardest thing I’ve ever done:  My youngest son was hospitalized from the time that he was 3 months old until he was 6 months old.  The hardest thing for me to do was to leave the hospital every day to go to work so that I could keep the insurance that he needed.  When he was awake, he would look at me with the saddest eyes and it would tear me to pieces.

Three people (living or dead) I’d invite to dinner:  My grandmother (passed).  She has always inspired me with her strength, her wisdom, and her strong sense of faith and family.  My paternal grandmother (passed). She passed a few months before I was born, so I never knew her. I’ve heard she was also a strong lady and would be very interested in speaking with her. (My grandfather was full-blooded Indian and I bet there are some stories)?  Monty Roberts (living). He’s known as “The Horse Whisperer.” I’m very into horses and I would love to have conversations with him.

You’d be surprised to learn that:  I rode with a motorcycle club for many years, beginning in 1994. This club is the one that runs the original Blessing of the Bikes in Baldwin. I was secretary of it for most of those years.  I had a motorcycle accident in 2000 that almost took my life, but I still ride today. I hung up my “colors” two years ago this month.

The thing that I like most about working for Kent County is:  On one level, I love working for Kent County in general because they have amazing programs for their employees. Sitting through orientation was an eye-opener. The continual training and support that we’re given as county employees has far surpassed anything I’ve experienced before.  I’m the kind of person that loves to learn and improve myself whenever possible and the county endorses this.  On another level, it has been a challenge to find complete job satisfaction in the office, due to the nature of what we do.  However, I have been able to find satisfaction by assisting my coworkers, other agencies that we deal with, and the clients that contact us for assistance. The legal system can be very confusing for the average person, so I am happy whenever I can make a positive difference whenever, wherever I can.

Please join us in congratulating Dolores Howe for earning Kent County’s Employee Recognition for Quality Service Award.

If you know a Kent County employee who is deserving of this recognition, please complete a nomination form at www.accesskent.com/qualityservice or on the Kent County intranet.