COVID Emergency Rental Assistance (CERA)

KCCA has received additional funds through MSHDA to assist rental households who have incomes less than 80% of Area Median Income (AMI) and are facing pandemic-related hardships with:
  • Eviction Notices/past-due rent
  • Utility assistance for tenant supplied electricity, home heating (any type of fuel), water, sewer and trash (if billed along with another utility).
  • $300 internet stipend for households that have home internet and include a recent internet bill/statement in their application package.

Applicants can use a computer or phone to access this portal. If using a phone- there is the option to take pictures of documents and upload them directly into the application.

Applicants will need a working e-mail address (and the ability to access it) for this process. The e-mail address will be used to authenticate your account and receive alerts as your case is processed.

Please note: You must be currently renting to be eligible for this program. Those who are homeowners, living in subsidized housing, or are currently in a homeless shelter do not qualify.

Please read this MSHDA press release for more information.

CERA Online Application Now Available
Apply Now

Paper applications will be available for tenants and landlords to apply at the following walk-in assistance locations:

Kent County Community Action

(Spanish and Somali speaking assistance available)

121 Franklin St SE Ste 110, Grand Rapids, MI 49507
Monday through Friday, 8:00AM to 5:00PM

82 Ionia Ave SW Ste 390, Grand Rapids, MI 49503
Monday through Friday, 8:00AM to 5:00PM

The Salvation Army

1215 Fulton St E, Grand Rapids, MI 49503
Monday through Friday, 8:30AM – 4:30PM


Hispanic Center of West Michigan 

(Spanish speaking assistance available)
1204 Grandville Ave SW, Grand Rapids, MI 49503
Monday through Friday, 9:00AM to 12:00PM and 1:30PM to 5:00PM

If you have questions or need help completing your application, please contact or call (616) 632-7400

CERA Resources