SSI/SSDI Outreach, Access, & Recovery (SOAR)

What is SOAR?

SOAR is a program designed to increase access to Social Security Administration (SSA) disability benefits for eligible individuals who are experiencing or at risk of homelessness and have a mental illness, medical impairment, and/or a co-occurring substance use disorder.

Clients who meet the following criteria might be eligible for SOAR through KCCA:

  • Currently experiencing homeless or at risk of experiencing homelessness.
  • Has diagnosed mental impairment(s) or severe physical illness(es) that have lasted or are expected to last 12 months or longer (or result in death).
  • Inability to work or make more than $1260 per month (in 2020) due to mental and or physical impairment(s).
  • Currently receiving treatment for diagnosed conditions or has a history of treatment for conditions
  • Does not have a pending SSI/SSDI application or a current appeals case.

The Application Process:

A certified SOAR practitioner assists clients with the following:

  • Removes barriers by assisting to navigate the complex system. Serves as the applicant’s representative ensuring that that client receives all communication from the Social Security Administration (SSA) that communicates mainly by mail.
  • Meets with the client consistently to complete the application process for both Social Security Disability (SSDI) and Supplemental Security Income (SSI).
  • Gathers complete and important information for SSA and Disability Determination Services (DDS). Connects with client’s primary medical provider, increases accessibility to and collects medical records, and writes a Medical Summary Report that presents the applicant’s story to DDS and how illnesses and symptoms affect his/her ability to work.
  • Delivers complete application packet to SOAR contact at SSA and follows up with DDS while the application is pending to ensure all information was received.
  • Follows up with client after decision has been made by SSA to provide information to about the next steps to take.

Individuals who would like to learn more about SOAR and are interested in receiving assistance should contact KCCA at 616-632-7950.