Risk Management
County Administration Building
300 Monroe Avenue NW
Grand Rapids, MI 49503
Phone: (616) 632-7670
Fax: (616) 632-7665
Mission Statement
To administer the risk management activities including the procurement of insurance, claim payments, safety and loss prevention in the best interest of the County.
Overview
The Risk Management office identifies, evaluates, and attempts to reduce risk exposures for County departments and facilities. The Risk Management office administers the self-funded and commercial insurance programs, which include property, liability, auto, and workers’ compensation. In addition, the office administers the safety compliance program, manages claims, and initiates loss prevention.
In addition to its administration and reporting duties, the Risk Management budget also includes benefit costs, including retirement personnel group health insurance, prescription benefits, the dental plan, long term disability, and unemployment benefits.
Goals
- To mitigate risk exposure
- To reduce the frequency and severity of claims
- To reduce lost workdays due to occupational illness or injury
2011 Adopted Uses: $22,375,914

2011 Adopted Revenues: $20,576,902

Selected Performance Measures
Performance Measure |
2008 Actual |
2009 Actual |
2010 Actual |
2011 Expected |
|---|---|---|---|---|
| Average cost of workers comp indemnity claim | $3,505 |
$2,765 |
$3,748 |
$3,214 |
| Average cost of workers comp medical claim | $1,347 |
$801 |
$898 |
$893 |
| Lost workdays per workers comp indemnity claim | 56.72 |
33.38 |
44.00 |
40.00 |
| Average cost of auto physical damage claim | $1,161 |
$1,222 |
$1,053 |
$1,100 |
| Average cost of general liability claim | $1,892 |
$2,788 |
$299 |
$1,233 |
| Claims processed per employee (2 FTE) | 143.5 |
116.0 |
118.5 |
132.0 |
Department History of Uses
| Uses |
2008 Actual |
2009 Actual |
2010 Adopted |
2011 Adopted |
|---|---|---|---|---|
Personnel |
$267,531 |
$357,165 |
$365,508 |
$591,768 |
Commodities |
578 |
1,557 |
962 |
960 |
Contractual Services |
23,351,618 |
20,707,826 |
25,643,008 |
21,718,900 |
Operating Capital |
2,258 |
- |
- |
- |
Other Expense |
77,361 |
80,367 |
78,400 |
64,286 |
Total Uses |
$23,699,346 |
$21,146,914 |
$26,087,878 |
$22,375,914 |
Personnel FTE |
2 |
2 |
2 |
2 |
History of Uses (in millions)

Significant Budget Issues
The 2010 actual and 2011 budget for healthcare and prescription coverage have decreased as compared to the 2010 adopted budget estimate as the County realized significant savings from plan changes and discounts earned as a result of a new third party administrator. The 2011 budget is a minor increase over actual expenses.

