Human Resources

Human Resources

County Administration Building
300 Monroe Avenue, NW
Grand Rapids, MI 49503-2222
Phone: (616) 632-7440
Toll-Free: (800) 386-4484
Fax: (616) 632-7445
Email: jobs@kentcountymi.gov

Mission Statement

To develop, establish and maintain policies and programs that ensure the successful recruitment, employment and retention of a diverse, well qualified workforce to serve the citizens of Kent County.

Overview

The Human Resources Department is responsible for the recruitment, selection, classification, compensation, benefits, professional development, employee relations, legal compliance and record keeping for approximately 1,900 employees.

The department directs and monitors the County’s efforts to build and sustain a diverse work force.

Human Resources is the primary resource for supervisors and employees concerning employment and management issues related to the administration of policies, procedures and collective bargaining agreements. The staff is the principal contact point with union representatives and is accountable for labor contract negotiations with 13 bargaining units.

The County invests in the development of the work force through several training and development programs administered by the Human Resources Department.

Strategic Goals

  • Grow/enhance a participative employee culture
  • Be an employer of choice

Operational Goals

  • To retain our employees by providing competitive and equitable compensation and by offering skill enhancement and leadership development training opportunities
  • To administer cost effective health care programs which provide for the well being of employees

2009 Adopted Uses: $2,145,046

2009 Revenues Uses: $953,389

Selected Performance Measures

Performance Measure
2006
Actual
2007
Actual
2008
Actual
2009
Expected
Percent of Voluntary Turnover (less retirements)
3.78%
4.94%
3.30%
<5.00%
Percent of generic prescriptions dispensed for active employees (goal 55%)
54.89%
58.70%
61.86%
60.00%
Percent of annual medical benefit cost increase (benchmark 11%)
14.00%
5.50%
11.19%
10.00%
Percent of training program evaluations with a rating of 4 or higher
97.00%
95.00%
97.00%
95.00%
Rating quality of service provided (from Administrator's Office Survey)
80.20%
81.20%
80.00%
80.00%
Number of participants attending HR sponsored training sessions
886
954
619
TBD

Department Budget History

Uses 2006
Actual
2007
Actual
2008
Adopted
2009
Adopted
Personnel $1,488,890 $1,561,229 $1,659,444 $1,629,540
Commodities 54,361 64,317 78,500 76,500
Contractual 410,185 309,304 455,540 439,006
Operating Capital - - - -
Total Uses $1,953,436 $1,934,850 $2,193,454 $2,145,046
         
Personnel FTE 21 21 20 20

Significant Budget Issues

There are no significant budget issues to report.