Human Resources
County Administration Building
300 Monroe Avenue, NW
Grand Rapids, MI 49503-2222
Phone: (616) 632-7440
Toll-Free: (800) 386-4484
Fax: (616) 632-7445
Email: jobs@kentcountymi.gov
Mission Statement
To develop, establish and maintain policies and programs that ensure the successful recruitment, employment and retention of a diverse, well qualified workforce to serve the citizens of Kent County.
Overview
The Human Resources Department is responsible for the recruitment, selection, classification, compensation, benefits, professional development, employee relations, legal compliance and record keeping for approximately 1,900 employees.
The department directs and monitors the County’s efforts to build and sustain a diverse work force.
Human Resources is the primary resource for supervisors and employees concerning employment and management issues related to the administration of policies, procedures and collective bargaining agreements. The staff is the principal contact point with union representatives and is accountable for labor contract negotiations with 13 bargaining units.
The County invests in the development of the work force through several training and development programs administered by the Human Resources Department.
Strategic Goals
- Grow/enhance a participative employee culture
- Be an employer of choice
Operational Goals
- To retain our employees by providing competitive and equitable compensation and by offering skill enhancement and leadership development training opportunities
- To administer cost effective health care programs which provide for the well being of employees
2009 Adopted Uses: $2,145,046

2009 Revenues Uses: $953,389

Selected Performance Measures
Performance Measure |
2006 Actual |
2007 Actual |
2008 Actual |
2009 Expected |
|---|---|---|---|---|
| Percent of Voluntary Turnover (less retirements) | 3.78% |
4.94% |
3.30% |
<5.00% |
| Percent of generic prescriptions dispensed for active employees (goal 55%) | 54.89% |
58.70% |
61.86% |
60.00% |
| Percent of annual medical benefit cost increase (benchmark 11%) | 14.00% |
5.50% |
11.19% |
10.00% |
| Percent of training program evaluations with a rating of 4 or higher | 97.00% |
95.00% |
97.00% |
95.00% |
| Rating quality of service provided (from Administrator's Office Survey) | 80.20% |
81.20% |
80.00% |
80.00% |
| Number of participants attending HR sponsored training sessions | 886 |
954 |
619 |
TBD |
Department Budget History
| Uses | 2006 Actual |
2007 Actual |
2008 Adopted |
2009 Adopted |
| Personnel | $1,488,890 | $1,561,229 | $1,659,444 | $1,629,540 |
| Commodities | 54,361 | 64,317 | 78,500 | 76,500 |
| Contractual | 410,185 | 309,304 | 455,540 | 439,006 |
| Operating Capital | - | - | - | - |
| Total Uses | $1,953,436 | $1,934,850 | $2,193,454 | $2,145,046 |
| Personnel FTE | 21 | 21 | 20 | 20 |
Significant Budget Issues
There are no significant budget issues to report.

