Human Resources
County Administration Building
300 Monroe Avenue, NW
Grand Rapids, MI 49503-2222
Phone: (616) 632-7440
Toll-Free: (800) 386-4484
Fax: (616) 632-7445
Email: jobs@kentcountymi.gov
Mission Statement
To develop, establish and maintain policies and programs that ensure the successful recruitment, employment and retention of a diverse, well qualified workforce to serve the citizens of Kent County.
Overview
The Human Resources Department is responsible for the recruitment, selection, classification, compensation, benefits, professional development, employee relations, legal compliance and record keeping for approximately 1,800 employees.
The department directs and monitors the County’s efforts to build and sustain a diverse work force.
Human Resources is the primary resource for supervisors and employees concerning employment and management issues related to the administration of policies, procedures and collective bargaining agreements. The staff is the principal contact point with union representatives and is accountable for labor contract negotiations with 13 bargaining units.
The County invests in the development of the work force through several training and development programs administered by the Human Resources Department.
Strategic Goals
- Grow/enhance a participative employee culture
- Be an employer of choice
Operational Goals
- To retain and develop our employees by providing competitive and equitable compensation and by offering skill enhancement and leadership development training opportunities/li>
- To retain and develop our employees by providing competitive and equitable compensation and by offering skill enhancement and leadership development training opportunities
2010 Adopted Uses: $1,803,090
2010 Revenues Uses: $940,795
Selected Performance Measures
Performance Measure |
2007 Actual |
2008 Actual |
2009 Actual |
2010 Expected |
|---|---|---|---|---|
| Percent of Voluntary Turnover (less retirements) | 4.94% |
3.30% |
2.58% |
<5.00% |
| Percent of employees completing annual physical | NA |
45.00% |
75.00% |
80.00% |
| Percent of annual medical benefit cost increase (benchmark 11%) | 5.50% |
11.19% |
-11.61%% |
11.00% |
| Percent of training program evaluations with a rating of 4 or higher | 95.00% |
97.00% |
95.00% |
95.00% |
| Rating quality of service provided (from Administrator's Office Survey) | 4.06% |
3.21% |
3.15% |
3.20% |
| Number of participants attending HR sponsored training sessions | 954 |
619 |
753 |
NA |
Department Budget History
| Uses | 2007 Actual |
2008 Actual |
2009 Adopted |
2010 Adopted |
| Personnel | $1,561,229 | $1,573,110 | $1,629,540 | $1,389,652 |
| Commodities | 64,317 | 60,494 | 76,500 | 72,00 |
| Contractual | 309,304 | 278,767 | 439,006 | 335,438 |
| Operating Capital | - | - | - | 6,000 |
| Total Uses | $1,934,850 | $1,912,372 | $2,145,046 | $1,803,090 |
| Personnel FTE | 21 | 20 | 20 | 16.1 |
Significant Budget Issues
One full-time Senior Human Resources Specialist, one full-time Human Resources Specialist I, one part-time Human Resources Technician, and one part-time Administrative Specialist were eliminated for 2010. A Senior Human Resources Specialist was reduced from full-time to half-time and an Administrative Specialist was reduced from full-time to part-time.
