Senior Services

Access Services

2004 Senior Millage Access Services Funding

Care Management: Providing medically frail clients with a comprehensive assessment to identify client needs and arrange necessary services and supports to maintain quality of life and as much independence as possible.

Area Agency on Aging of Western Michigan
(616) 456-5664 or 1-888-456-5664
HHS Health Options
(616) 956-9440 or 1-800-634-2712

Information and Referral: General information and referral provided through Heart of West Michigan United Way’s 211 Hotline (formerly “First Call for Help”). Shared database and web site of health and social service resources. A list service helps fulfill the unique and special requests between agencies.

Heart of West Michigan United Way
(616) 459-2255 or 211

Long Term Care Ombudsman: Assisting residents and prospective residents of long-term care facilities in identifying problems, understanding their rights and resolving complaints to improve care.

Citizens for Better Care
(616) 245-9451 or 1-800-782-2918

Outreach and Assistance: Identification of clients who need and could benefit from senior services. Includes assistance with housing, utilities, meals, prescriptions and Medicaid.

Area Community Services and Training Council (ACSET)
(616) 336-4180
Services Latino-Americanos
(616) 336-4018
Gerontology Network
(616) 456-6135
Senior Neighbors
(616) 459-6019
United Methodist Community House
(616) 241-1645