Access Services
2004 Senior Millage Access Services Funding
Care Management: Providing medically frail clients with a comprehensive assessment to identify client needs and arrange necessary services and supports to maintain quality of life and as much independence as possible.
Area Agency on Aging of Western Michigan (616) 456-5664 or 1-888-456-5664 HHS Health Options (616) 956-9440 or 1-800-634-2712
Information and Referral: General information and referral provided through Heart of West Michigan United Way’s 211 Hotline (formerly “First Call for Help”). Shared database and web site of health and social service resources. A list service helps fulfill the unique and special requests between agencies.
Heart of West Michigan United Way (616) 459-2255 or 211
Long Term Care Ombudsman: Assisting residents and prospective residents of long-term care facilities in identifying problems, understanding their rights and resolving complaints to improve care.
Citizens for Better Care (616) 245-9451 or 1-800-782-2918
Outreach and Assistance: Identification of clients who need and could benefit from senior services. Includes assistance with housing, utilities, meals, prescriptions and Medicaid.
Area Community Services and Training Council (ACSET) (616) 336-4180Services Latino-Americanos (616) 336-4018 Gerontology Network (616) 456-6135 Senior Neighbors (616) 459-6019 United Methodist Community House (616) 241-1645

